Microsoft Office Specialist Exam Skill Standards: Outlook 2002 - XP
The Microsoft Office Specialist Certification, (MOS) recognizes clerical and office professionals who have demonstrated proficiency or expertise in Microsoft Office XP. SmartCert's Outlook 2002 course provides students with the knowledge and skills that are needed to
use the advanced software features, and integrate the Office programs with other software. When you pass the
Outlook 2002 exam, you achieve Microsoft Office Specialist (MOS) status. You also earn elective credit towards the MOS Master Certification, which requires three exams and one elective.
As a Microsoft Certified Partner, SmartCert follows the approved Microsoft course curriculum, ensuring you receive the training and knowledge needed to succeed. SmartCert is so certain this course meets and exceeds the exam objectives, we guarantee you will pass your exam!
Learning segments
Creating and Viewing Messages
Display and print messages |
Compose and send messages to corporate/workgroup and Internet addresses |
Insert signatures and attachments |
Customize views |
Scheduling
Add appointments, meetings, and events to the Outlook calendar |
Apply conditional formats to the Outlook calendar |
Respond to meeting requests |
Use categories to manage appointments |
Print calendars |
Managing Messages
Move messages between folders |
Search for messages |
Save messages in alternate file formats |
Use categories to manage messages |
Set message options |
Creating and Managing Contacts
Create and edit contacts |
Organize and sort contacts |
Link contacts to activities and journal entries |
Creating and Managing Tasks and Notes
Create and update tasks |
Modify task organization and Task view |
Accept, decline, or delegate tasks |
Create and modify notes |
Use categories to manage tasks and notes |
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